Having been chosen to trust, Saigon Express shall try our best to keep all your assets undamaged and safe during removal or storage. Every individuals of Saigon Express have a feeling that it’s vital to protect customers’ assets and goods as carefully as our properties.
COMMITMENTS ON SAFETY STANDARDS
- Versatile staff with vast professional knowledge of electricity, refrigeration electricity, etc. can disassemble and assemble various machinery and equipment conformable to technical and safety standards.
- The process of wrapping and packing is carefully executed by skilful and professional workers.
- Your properties shall be protected carefully under lots of layers including PE membrane, sponge, cartons, etc.
- Quickly handle and harmoniously coordinate together in transporting cumbersome and heavy stuff through narrow stairs and alleys, or on slippery floor, etc.
- Saigon Express staff will arrange your stuff on the truck logically and sensibly, avoiding any blockage or breaking.
- The staff will cautiously count and inventory your assets before, during and after transportation to avoid any mistakes or loss.
With a strict process of removal and storage, as well as professional working style from our staff, Saigon Express undertakes that your assets shall always be in good condition after contract completion.
POLICIES TO PROTECT CUSTOMERS’ BENEFITS
Beside that, to absolutely protect customers’ benefits, Saigon Express has offered some policies on adequate compensation in the rare event of shortcomings. Specifically:
- In the event of chafed or slightly damaged things: Saigon Express shall be responsible for repairing or restoring under our payment.
- In the event of severely damaged things: Saigon Express shall return a new one, or compensate with 100% the value of property at the current market price.
- With regard to documents or files stored at the warehouse: compensation of 300,000 VNĐ/carton
As we said, these are only uncommon cases. Because after serving thousands of customers, Saigon Express has been highly evaluated. We have continuously improved our services, enhanced the profession of staff in order to minimize these cases. After all others, we can offer our customers the best – safest – most prestigious services.